Outside of the skeletal-muscular abilities that enable performance on the job, every other competency that support our ability to perform our job may well be based on a biological function. Pheremones have been shown to elicit hormonal responses (colloquially known as arousal). We are most agreeable with people who remind us of our parents, suggesting that we might be trying unconsciously to sustain favorable genetic traits (though this also results in perpetuating cycles of abuse). Oxytocin is released in the brain when we are with the one we love, resulting in a calming effect (an emotion described as love). We also now know that memories are created by the formation of proteins, and memory is key to learning.
Anyone who really wants to excel in the application of competency-based human capital management must take the time to learn more about the function of the brain and how it affects human emotions, learning, personalities, and behaviors.
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