Wednesday, December 12, 2007

Who owns finding new hires?

I work for Silver Hill Financial (, which is part of Bayview Lending Group. Bayview's HR team has a recruiting team. That team is a shared resource for the other two companies within BLG and other Bayview companies as well. Whenever a manager identifies the need for a new position or needs to replace an employee they seek approval from the company's leader and then call the recruiting team and ask for a search. However, most of the time that manager (as a leader of a specialized function) is probably better suited to find a pool of qualified candidates with experience in that function. Once they grasp this reality they often share the locations where the qualified candidates may be found and then ask for a search. However, this same manager is probably also the best person to reach out to their peers and network in order to attract the right candidates from the same locations that they just sent to the recruiting team. In fact, once a small group of suitable candidates have been recruited to apply this same manager is also probably the best person to interview the candidates in order to determine whether the candidates have the specialized knowledge and experience for the opening.

So, what value does the recruiting team add? They are experts in how to put this process together effectively - from sourcing to attracting to selecting. The members of the recruiting team help the manager figure out what he/she really needs. They help the manager realize which sources the manager's industry provides that probably include people that are interested in new opportunities. They help the manager position the opening and the company in a very attractive way in order to attract the best candidates. They even pay for ads and job postings as needed. Finally, they run all of the candidates through the initial screens before presenting a small group of potentially qualified candidates to the manager. They also offer to help the manager develop effective interview questions and other steps in the process.

Managers should NOT delegate all of the steps to anyone. They must take ownership in the sourcing, attracting, and selection of their team members. Otherwise, they cannot complain about what they end up with. They need to exercise their right to lead.

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